Orders received on by 12:00pm CST (Central Standard Time) will ship the same business day. Orders placed after the cut off time will be processed the next business day.
Please
verify that you have provided us with your correct mailing details to ensure you
receive your order correctly and in a timely fashion.
Orders will be shipped using either USPS (United States Postal Service), FedEx, UPS, (with selected large or heavy products). For some items a Threshold delivery service is available (items will be placed
inside front door on first floor of delivery site) or a premium White Glove service is available (item will be placed in room of choice
and assembled).
When ordering a number of items
please note that all parcels may not arrive at the same time.
We ship within the Continental United States ONLY. However, if you reside in Alaska or Hawaii please call our Customer Service team at (866)457-2225 for a shipping quotation.
Orders up to $25 will be shipped via USPS – no tracking
– with approximate delivery time of 5-7 working days. Freight charges of
$6.99 will be charged.
Orders $26 to $75 will be shipped via FedEx or UPS - with tracking –
with approximate delivery time of 1-4 working days. Freight charges of $6.99 will
be charged.
All orders over $75 will be shipped via FedEx or UPS with tracking and
FREE freight.
Approximate delivery time 1-4 working days.
Express Shipping:
For some of our products we are able to offer Next Day Air
shipping ($35 per product) & 2nd Day Air shipping ($25 per product). If the product/s you are
attempting to buy do not have an express shipping option, please call Customer Service FreeCall
866 457 2225 for a friendly quote.
Please Note: FedEx/UPS will attempt to deliver your order 3 times before returning your order
to us. A postcard will be left by FedEx/UPS in your postbox that explains how to contact them to
re-schedule the delivery. Please ensure you contact the shipping company in a timely manner
to avoid delays in delivery.
Exceptions:
Balt products ship in 5-7 working days
BackSaver products ship in 5-7 working days |
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