Free Delivery

Orders over $75



Accept Credit Cards Online

click to view certificate
PriceGrabber User Ratings for bad back store
Return to Help Index
Freight & Shipping
How much is my shipping?
 

Orders received on by 12:00pm CST (Central Standard Time) will ship the same business day. Orders placed after the cut off time will be processed the next business day.

Please verify that you have provided us with your correct mailing details to ensure you receive your order correctly and in a timely fashion.

Orders will be shipped using either USPS (United States Postal Service), FedEx, UPS, (with selected large or heavy products). For some items a Threshold delivery service is available (items will be placed inside front door on first floor of delivery site) or a premium White Glove service is available (item will be placed in room of choice and assembled).

When ordering a number of items please note that all parcels may not arrive at the same time.

We ship within the Continental United States ONLY. However, if you reside in Alaska or Hawaii please call our Customer Service team at (866)457-2225 for a shipping quotation.

Orders up to $25 will be shipped via USPS - no tracking - with approximate delivery time of 5-7 working days. Freight charges of $6.99 will be charged.

Orders $26 to $75 will be shipped via FedEx or UPS - with tracking - with approximate delivery time of 1-4 working days. Freight charges of $6.99 will be charged.

All orders over $75 will be shipped via FedEx or UPS with tracking and FREE freight. Approximate delivery time 1-4 working days.

Express Shipping:

For some of our products we are able to offer Next Day Air shipping ($35 per product) & 2nd Day Air shipping ($25 per product). If the product/s you are attempting to buy do not have an express shipping option, please call Customer Service FreeCall 866 457 2225 for a friendly quote.

Please Note: FedEx/UPS will attempt to deliver your order 3 times before returning your order to us. A postcard will be left by FedEx/UPS in your postbox that explains how to contact them to re-schedule the delivery. Please ensure you contact the shipping company in a timely manner to avoid delays in delivery.

Exceptions:
Balt products ship in 5-7 working days
BackSaver products ship in 5-7 working days
Do you ship to my country?
  Orders will be shipped using either USPS (United States Postal Service), FedEx, UPS, (with selected large or heavy products) Threshold (items will be placed inside front door on first floor of delivery site) and White Glove (item will be placed in room of choice and assembled) for special deliveries.

When ordering a number of items with various shipping methods, please note that all parcels may not arrive at the same time.

We ship within the Continental United States ONLY. However, if you reside in Alaska or Hawaii please call our Customer Service team at (866)457-2225 for a shipping quotation.
Supply of Product
  We may occasionally be out of stock of the product you ordered.  If this happens, a bad back store Customer Service Representative will contact you promptly, via the information provided on your order. Contact will be made via either email or phone.  

If we are unable to fulfil the order, we will discuss an alternate product or happily offer a refund.
What is the return policy?
  Please see our Returns Policy for complete details regarding the exchange or refund of your purchase.

Adjustable Beds

Adjustable beds may relieve the following health conditions;

  • Acid Reflux and night-time heartburn
  • Arthritic & rheumatic pain
  • Asthma and other breathing difficulties
  • Back and joint pain
  • Circulation problems
  • Degenerative Spondylolisthesis

Zero Gravity

The Zero-Gravity stress-free position reduces pressure on your spine, relieves muscle tension and increases circulation.

Reclining in the Zero-Gravity position, there is 0% of total body weight of pressure on the lower back.

See our recliner range here

Alleviating Back Pain

Keeping active and exercising regularly is easiest way to alleviate back pain.

Start at your office desk, shoulder rolls body rotations are an easy and effective way to reduce back pain

Improve Your Posture!

Sitting with the hips higher than the knees can also increase freedom of movement and improve reach

Tilting the pelvis forward not only enables correct spinal alignment and posture when sitting, it also improves breathing, circulation and digestion.

Prev | Next More Tips

Health News

Aerobic Exercise Safe and Effective for Rheumatoid Arthritis Patients, August 10th 2010 Read More

Move Your Body and Fight Arthritis, August 2nd 2010 Read More

Shoulder Arthritis? What Patients Need to Know Before Treatment, July 15th 2010 Read More

Acupuncture's Molecular Effects Pinned Down, May 30th 2010 Read More

Health News »