Badbackstore.com – General Shipping Policy
Ground Package Shipping
Badbackstore.com provides Free shipping for orders over $75, while Orders under $75 will be charged freight. These are for shipments within the 48 contiguous states. UPS or FedEx will be utilized for all shipments.
Express shipping (Next Day I 2nd Day I 3rd Day Delivery) can be requested but all associated charges will be charged to the customer.
Ground LTL Truck Shipping
Quotes for LTL truck shipping can be requested through customer service at (580) 399-1175, and the services will be charged to the customer, and will be curbside drop off only.
International Shipping (including Canada, Hawaii, & Alaska)
Quotes for shipping orders outside the contiguous 48 states can be requested by calling customer service at (580) 399-1175, and the charges will be charged to the customer.
Badbackstore.com- Return Policy
Non-defective Product Returns
Badbackstore.com is committed to helping satisfy it’s customers with the quality products they have ordered. However, if the product does not meet the customer’s expectations then we will work with you to have it returned. To return a product, please contact Customer Service at (580) 399-1175 to request a Return Authoriz tion number (RA#). Customer is responsible for associated freight expense to return the product.
Defective Product Returns or Repair
If a product is found to be defective, then the customer can choose to either get replacement parts to correct product -or- request to return the product. All freight charges associated with a Defective Product will be covered by Badbackstore.com. Please request a Return Authorization number from Customer Service at (580) 399-1175).